Frequently Asked Questions
Everything you need to know about MOZA Racing UK products, shipping, and support.
Where do you ship from and how long does delivery take?
All orders are dispatched from our UK-based warehouse. Standard delivery typically takes 2-4 business days, while express shipping options are available at checkout for next-day delivery.
Are MOZA Racing products compatible with consoles like Xbox and PlayStation?
MOZA Racing hardware is natively designed for PC. However, specific models like the R3 Bundle are officially licensed for Xbox. For PlayStation compatibility, a third-party adapter may be required depending on the specific wheel base.
What is the warranty period for MOZA Racing hardware?
We provide a comprehensive 12-month manufacturer warranty on all electronic components, including wheel bases, pedals, and digital dashes, covering any defects in materials or workmanship.
Can I return my order if I change my mind?
Yes, we offer a 14-day return policy. Items must be returned in their original, unopened packaging and in a resalable condition. Please contact our support team to initiate a return authorization.
Do I need to install specific software to use my gear?
Yes, to customize your force feedback settings and calibrate your hardware, you should download the MOZA Pit House software. It is the central hub for firmware updates and performance tuning.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal and Klarna for flexible financing options.