Returns & Refunds Policy
At MOZA Racing UK, we want to ensure your racing setup meets your expectations by offering a 14-day return window for all hardware and peripherals. Items must be returned in their original packaging with all accessories included to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Contact our support team within 14 days of delivery with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack your MOZA gear in its original box, ensuring all cables, mounting hardware, and manuals are included to avoid restocking fees.
- 3.Ship to Service Center
Affix the provided return label or ship the package to our UK service center using a tracked and insured courier service.
- 4.Inspection and Refund
Once our technicians verify the hardware's condition, your refund will be processed back to your original payment method within 5-7 business days.